The CRM that knows the capacity.
Accounts, contracts, metered usage, invoices and revenue, read from the floor they cover. Quote what the hall can carry. Bill what the meter saw. Never re-key either.
Ayana · CRM + billing & revenueFrom first call to recurring revenue.
Seven moves, one record. The deal, the rack and the invoice are the same object seen by three teams.
AyanaAccounts / NorthwindDRevenue, tied to the floor.
Northwind Cloud · Contract NW-117
01
Account and site.
Every customer is one object with its sites, contacts, halls and history. The account team sees what the NOC sees, scoped to their job.
- Accounts
- Contacts
- Sites
02
Quote against the floor.
A quote is checked against live headroom in Neev before it goes out: space, power path, cooling. Stranded kilowatts become sellable; oversold ones never leave the building.
- Live headroom
- Power path
- Reservations
03
Contract.
What was sold, at what rate, with which commitments. Committed kilowatts, metered usage, cross-connects, SLA terms and credits, all on the account and the racks they cover.
- Committed kW
- Metered
- SLA terms
| Line | Qty | Rate | Basis |
|---|---|---|---|
| Rack space · Hall 2 | 24 | $ 220 / mo | fixed |
| Committed power | 192 kW | $ 0.11 / kWh | committed |
| Metered overage | as used | $ 0.14 / kWh | metered |
| Cross-connect | 14 | $ 250 / mo | fixed |
| SLA credit | per breach | 5% / hr | auto |
04
Go-live without the handover.
Signing creates the racks, the power path and the work orders in Neev. Energised means billable, automatically, on the day it happened.
- Work orders
- Energised = billable
05
Meter.
kWh, cross-connects and remote hands are metered on the floor by Neev and arrive as usage, per rack, per contract line. No spreadsheet in the middle.
- kWh per rack
- Cross-connects
- Remote hands
06
Invoice and revenue.
Fixed lines, committed power, metered overage and credits roll into one invoice per account. Revenue is recognised from the record, and finance reads it in their own system.
- One invoice
- Credits applied
- Revenue schedule
| Line | Amount | Source |
|---|---|---|
| Rack space · 24 | $ 5,280 | contract |
| Committed power · 192 kW | $ 15,210 | contract |
| Metered overage · 1,840 kWh | $ 258 | Neev meter |
| Cross-connects · 14 | $ 3,500 | contract |
| SLA credit · INC-20417 | − $ 1,120 | Vitana incident |
| Total | $ 23,128 | to NetSuite |
07
Renew with the numbers in hand.
Utilisation, overage, incidents and credits per account, a year back. Renewals and upsells are priced on what the floor actually did.
- Utilisation
- Overage trend
- Credits
What makes Ayana different.
It is a CRM and a billing engine on the same record as the hall.
01
Sells what exists
Quotes are checked against Neev's live headroom. The pipeline cannot promise a feeder that is full.
- Live headroomSpace, power, cooling per hall.
- ReservationsHold capacity against a quote, with an expiry.
- No ERP sprawlBilling and revenue, not a general ledger.
02
Bills what the meter saw
Usage arrives from the floor per rack and contract line. Credits arrive from incidents. Nothing is typed twice.
- Metered + committedBoth bases on one invoice.
- Automatic creditsFrom Vitana incidents, with the chain attached.
- Finance stays putInvoices post to SAP or NetSuite.
03
Shows the customer their floor
A customer portal scoped by role: their racks, power, tickets, changes and invoices. Only theirs.
- Scoped viewsRoles do the work.
- Self-serveRaise a change from the same screen.
- ExportsTheir data, their format.
Selling colocation, powered shell and cloud from the same campus? Bring a quote you lost to capacity and we will show where it would have been caught.
Speak to our experts →Works with the stack you already run.
Keep your CRM and your ledger. Ayana reads accounts and posts invoices; the record stays in DIL.
CRM
Two-way accounts and opportunities.
Salesforce
HubSpotPipedriveMicrosoft Dynamics 365soonFinance & ERP
Invoices out, payments and revenue back.
SAP
Oracle NetSuite
Xero
QuickBooksMicrosoft Dynamics 365soonPayments & documents
Collect and sign without leaving the record.
Stripe
Adyen
DocuSign
Adobe SignsoonIdentity & comms
Single sign-on and where the account team already talks.
OktaMicrosoft Entra ID
Google Workspace
SlackMicrosoft Teams
Design partner places are open
Quote the floor. Bill the meter.
Bring your rate card and one hall. We will show you the first invoice built from the record.