Privacy policy

Who this covers

This policy explains how Dhiya Labs ("Dhiya", "we") handles personal information collected through dhiya.ai and when you email us. We decide how and why this information is used, which makes us the controller of it.

It does not cover information held in DIL, Ayana, Neev, Vitana or Aire on behalf of a customer. That information is governed by the agreement with that customer.

What we collect

What you send through our forms. The information depends on the form:

• Design partner form: name, work email, company, type of operation, capacity range, and optionally your role and a message.
• Investor form: name, email, firm, investment stage, and optionally a message.
• Both: the page you submitted the form from.

What you send by email. Your address and whatever you include in the message.

Technical records. When you visit the site, our hosting provider records standard request details such as your IP address, browser type, the page requested and the time. Fonts and some logos load from third-party services, which also receive your IP address and browser details (see Who processes it).

Please don't send us sensitive personal information, or operational details you would not want in an inbox.

How we use it

• To read and reply to your enquiry, and to continue the conversation you started.
• To assess a possible design partner or investment relationship, and to take the steps you ask for before any agreement.
• To keep the site running and secure, including investigating abuse.
• To meet legal obligations, and to establish or defend legal claims.

Where laws such as the GDPR or UK GDPR require a legal basis, we rely on our legitimate interests in responding to business enquiries and operating a secure site, on steps taken at your request before entering a contract, and on legal obligations where they apply.

What we don't do

• We don't sell your personal information, or share it for targeted advertising.
• We don't add you to a mailing list because you contacted us.
• We don't use analytics or advertising trackers on this site.
• We don't set cookies on this site.

The homepage keeps one small counter in your browser's local or session storage, so the launch introduction stops after ten appearances. It stays in your browser and isn't sent to us, and you can clear it at any time.

Who processes it

We use a small number of service providers to run the site and handle email:

• Vercel hosts the site and processes form submissions and request records.
• Resend delivers form submissions to our inbox.
• Our email provider stores the messages we send and receive.
• Google Fonts serves the site's typefaces on every page. Your browser requests them directly from Google.
• Simple Icons serves integration logos on some product pages. Your browser requests them directly from its content delivery network.

We may also disclose information to professional advisers, to a successor if the business is reorganised or sold, or where the law requires it.

International transfers

Our providers may process information in the United States and other countries that may not offer the same protections as your own. Where the law requires it, these transfers rely on recognised safeguards such as standard contractual clauses.

How long we keep it

We keep enquiries and related correspondence for as long as we need them to handle the conversation and any relationship that follows, and for any longer period required to meet legal obligations or resolve disputes. Request records are kept for the limited periods set by our hosting provider. You can ask us to delete your information at any time.

Your rights

Depending on where you live, including under the GDPR, UK GDPR, India's Digital Personal Data Protection Act and US state privacy laws, you may have the right to:

• Access the personal information we hold about you and receive a copy.
• Correct it, or have it deleted.
• Object to or restrict how we use it, or withdraw consent where we rely on consent.
• Complain to your local data protection authority.

To use any of these rights, email hi@dhiya.ai. We may need to confirm your identity first, and we will respond within the time the law requires. We won't treat you differently for exercising them.

Security

We use technical and organisational measures appropriate to the information we hold. No system is perfectly secure, so we can't guarantee absolute security. Our security page has more detail and explains how to report a vulnerability.

Children

This site is for businesses and investors. It is not directed at children, and we don't knowingly collect their personal information. If you believe a child has contacted us, email us and we will delete what they sent.

Changes to this policy

We will post any changes here and update the date at the top of this page. If a change materially affects information we already hold about you and we have a way to reach you, we will tell you directly.

Contact

For questions or requests about your personal information, email hi@dhiya.ai or write to Dhiya Labs.